We are now closed for Christmas!! But we will be returning on 6th January!
Pellet and Briquette collection available on Friday 27th December & Friday the 3rd of January between 11:00 till 14:00
Emergency Call Out availability as follows:
December
23th - Emergency Callouts available
24th - Closed
25th - Closed
26th - Closed
27th - Emergency Callout available
28th - Closed
29th - Closed
30th - Emergency Callouts available
31st - Emergency Callouts available
January
1st - Closed
2nd - Closed
3rd - Emergency Callouts available.
TO BOOK AN EMERGENCY APPOINTMENT:
Please call Service & Maintenance on 07999 048535 on the dates above between 8:00 & 17:00
If you have a Vaillant Air Source heat pump, please also try Vaillant Technical Line, option 4 which offers end user technical advice on 0330 100 3540
Routine/non-emergency work to be addressed after 6 Jan.
Please note opening hours are 8am-5pm.
No ‘Out of Hours’ number/service will be available.
What it means for you...
Click to download the Trustmark Charter
You can rest assured that in choosing Greenflame, you have chosen a contractor that has been thoroughly vetted to meet the Trustmark quality scheme’s required standards and that we are committed to quality customer service. We are proud to be NAPIT installers of Biomass, Air Source Heat Pumps, Solar PV and Battery storage.
Feedback &
Complaints
We really hope that you never find yourself unhappy with our products or our services (we just want you to be happy). However, if you ever feel unhappy with any stage of Greenflame's process, please fill out the form below to guarantee that your concerns are heard and responded to quickly and seamlessly by our office team.
For an alternative dispute resolution, please download the leaflet provided to understand how to progress your complaint through the RECC
Click to download the RECC Leaflet
Company Details:
VAT Number: 929011537
Company Number: 06485497
Registered address (as per Companies House): 146 Milton Rd, Yate, Bristol, England, BS37 5ET
Insurance and Indemnity
Professional Indemnity - £250,000
Employer Liability - £10,000,000
Public Liability - £5,000,000
Products Liability - £5,000,000
